- PMO Change Management at BNP Paribas Fortis
- Business Process Management Officer at GDF Suez Electrabel
I like spending time with family and friends, playing sports, reading and eating!
I don't like haters.
Monday March 4th 2013: my first day at ORMIT. I barely get the chance to get to know the other ORMIT’ers or to understand how it all works when I have the opportunity to have my first intake on Thursday 7th at BNP Paribas Fortis.
- Demand Planning Project Team at Axalta Coating Systems
- Change Officer at BNP Paribas Fortis
Latest posts by Lennert Vierendeels (see all)
- So long everyone! - 23 April 2015
- I asked for a challenge, and that’s exactly what I got! - 1 November 2014
- Change you can believe in! - 9 October 2013
“Change officer for change management for the Client Competence Centres” was to be my first assignment for ORMIT, at BNP Paribas Fortis. It shouldn’t come as a surprise that one of the first questions at my intake interview went as follows: “what are the most important things in change management?”. Continue reading
After a challenging time at the VIP, I had the opportunity to start my next assignment at the STIB-MIVB. Coincidentally all my assignments take place in organizations that are in some sort of crisis. The first 6 months of my ORMIT track I spent as a Pricing Analyst at bpost, a company accused and punished of misuse of its monopolistic position. As all operations of the Pricing department had to be halted until further notice, this verdict had a considerable impact on my day to day job. Next I gathered experience at BNP Paribas Fortis, which as a bank evidently was confronted with the global financial crisis but also with a domestic problem. More specifically, as Belgium’s largest retail bank, BNPPF shows the lowest customer satisfaction figures compared to its domestic competitor’s. As a result, most of the banks internal initiatives aimed directly or indirectly at the improvement of this competitive situation.Continue reading